• Instructions: To get the necessary documents for your Emotional Support Animal, simply complete this step by step form below. Once you submit your order form, you will be redirected to a secure mental health evaluation. Upon submitting your evaluation, you will be assigned a therapist who will review and complete the approval process within 1 business day. Upon approval, your completed documents will be immediately sent to you by email.
  • Ordering FAQ

  • How long does this process take?


    Using our step by step order form, you can purchase your ESA letter and additional travel forms in just a few minutes. After your order is submitted, you must submit the ESA Mental Health Evaluation. This evaluation takes about 5-10 minutes for you to submit, and after will be reviewed by a licensed therapist in 24-48 hours. You have the option to expedite your review for faster processing if needed. All in all, your ESA Letter and forms are normally delivered by email within just a few hours.


    I need an Airline form for my flight, is this possible?


    Of course! Airline travel forms can be added to any package, and will be delivered along with your ESA Letter.


    How do I submit my landlord’s ESA rental form?


    If you need an additional form for housing, simply send us a copy by email and we will have it completed within 24 hours of approval


    What do the letters look like?


    Because each letter is unique, your letter will be drafted to adhere to the latest standards for ESA letters. They will be signed on official letterhead with the doctor’s licensing and contact information, as well as the date and type of their license. The letter will explain how your DSM-V mental health disability impacts your daily life for travel and housing purposes. If you need a revision, or have any specific requests, simply contact us and we will do our best to accommodate!


    Do you offer ESA Registration?


    One of the biggest misunderstandings regarding Emotional Support Animals is that you can register them and receive all the benefits and protections. This is completely false, and a growing number of internet scams defrauding thousands of individuals are facing legal penalties today. Landlords and Airlines do not accept Registration ID cards and certificates.  These services are illegal . Using these services are a red flag that will get you and your ESA rejected every time. 


    Can I still get my ESA Letter on weekends or holidays?


    Our platform has been designed to accommodate your needs no matter the time. Our accessible services are available 24/7, 365 days a year. Remember that each approval generally takes 24 hours, and your items will be emailed to you right after


    Can I order hardcopies of my documents?

    Absolutely! To make sure all of our clients receive their documents in a timely fashion, each ESA evaluation comes with free email delivery of your letter or forms upon approval. Because most airlines require these items to be uploaded through their website, providing your documents electronically ensure you are able to easily upload them and always have access to them. If you need hardcopies by mail, we offer expedited as well as free shipping options for all letters.